Terms and Conditions:

The Terms and Conditions are used as guidelines and at the managements discretion.

Valid Credit Card Details are required to secure and confirm your reservation unless payment is requested into our bank account.

Credit card details can be given to us by fax, phone or e-mail.

Payments can be made into our bank account, international bank charges are for the guests account.

The balance of the total amount of the booking has to be paid upon arrival. You can decide to pay by cash or by Credit Card unless payment was requested into our bank account.

No refund for “early check-out”.

We reserve the right to quote you other than the advertised prices.

House rules apply for every guest. You can request a copy of the house rules upon arrival.

It is the guests responsibility to make sure that transport to the backpackers on the day of arrival has been arranged up front. Non arrival due to no seats available will not be accepted as a valid reason to cancel accommodation.

No animals are allowed on the premises.

Matric bookings can only be done by the girls or the parents (no third party can request or make bookings).

Non arrival, cancellations or early check-out:

High Season (1 November until 1 April):

Less than 30 days prior to scheduled date of arrival will result in a cancellation fee of 50% of the value of the entire booking.

Less than 8 days including "no show" and “early check-out” will result in a cancellation fee of 100% of the value of the entire booking.

All bookings which are made online (Hostelworld.com, albergo.co.za or any other website) must be cancelled online.